Privacy Policy
This policy explains how Filterluminous handles personal data for users in Belgium and the EEA in line with GDPR standards.
Last review: March 2026Data We Collect
Name, email, optional phone, message text, cookie preferences, and limited technical logs needed for website security and diagnostics.
Purposes of Processing
Customer communication, request handling, legal compliance, service continuity, and consent-based analytics for website improvement.
Legal Bases
Consent, pre-contractual steps, legal obligations, and legitimate interests where these do not override user rights and freedoms.
Retention Periods
Form data: up to 24 months. Security logs: up to 12 months unless longer retention is legally required.
User Rights
Access, rectification, deletion, restriction, portability, objection, and withdrawal of consent without affecting previous lawful processing.
International Transfers
If service providers are outside the EEA, we use recognized safeguards, including standard contractual clauses where needed.
Complaints and Supervisory Authority
Users in Belgium may contact the Belgian Data Protection Authority if they believe data processing does not comply with GDPR obligations.
Controller Details
Controller: Filterluminous. Address: Korenmarkt 2, 9000 Gent, Belgium. Email: office@filterluminous.world. Phone: +3225887710.